All packages are shipped in the continental United States (lower 48) via UPS Ground. Shipments to Alaska and Hawaii will incur additional charges. Some shipments may require a delivery confirmation signature. If you require faster shipment, please contact online sales at 800-767-9464 for other shipping options.
Once your order is received, order processing generally takes 1-2 days. You will receive notification of shipment with a UPS tracking number. UPS Ground Shipping is 1-5 business days, excluding weekends and holidays. We do not ship products on weekends or holidays.
If an item is out of stock you will see a notification underneath the selected item on the product page. If there is any additional stock issue after the order is placed you will be notified by customer service providing an estimated shipment date.
Refusal of Delivery / Undeliverable
Packages refused for delivery or not deliverable (at UPSs discretion), the customer will be responsible for all actual shipping charges incurred by USABABY.COM including charges incurred from Free Shipping Promotions. Once a package is received back in our warehouse either a credit will be applied to the original credit card less the actual shipping charges incurred by USABABY.COM and/or a 2nd shipping charge will be applied to reship the package.
UPS Re-routed Packages
Any packages rerouted because the customer provided an incorrect shipping address, changed the shipping address or any other reason that causes UPS to reroute the package, will incur additional shipping charges. USABABY.COM will immediately charge the customer for any additional shipping charges incurred because of these reasons. If you need a package shipped to an address different than the address entered on the order, please contact us prior to processing your order. It is the responsibility of the customer to provide an accurate shipping address.